Intervia Data Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Effective Date: September 15, 2025

Last Updated: September 15, 2025

Our Commitment to Your Privacy

Intervia ("we," "our," "us") is committed to protecting your privacy. This Data Privacy Policy explains how we collect, use, store, and protect your personal information when you usehttps://intervia.aiand our AI interview coaching services.

Information We Collect

Account Information

  • Name, email address, login credentials
  • Payment details (processed via secure third-party providers)

Interview Data

  • Audio, video, text responses, and interaction history during mock interviews

Technical Data

  • Device type, browser, IP address, usage logs, and cookies

Optional Data

  • Job descriptions, resumes, or other materials you upload for customized practice

How We Use Your Information

We use your information only to:

  • Provide AI-powered interview simulations and feedback
  • Tailor interview questions to your chosen role or uploaded job description
  • Improve our models, services, and user experience (anonymized/aggregated where possible)
  • Communicate with you (updates, customer support, account notifications)
  • Process payments securely

Important Note

  • We do not sell your personal data to third parties

Data Sharing & Third Parties

We may share data only with:

  • Service Providers: Cloud hosting, payment processors, analytics, and support tools — all under strict confidentiality and security obligations
  • Legal Obligations: If required by law, regulation, or court order
  • Business Transfers: In case of a merger, acquisition, or restructuring

Your Data Protection

  • Your recordings and transcripts are never shared with recruiters, employers, or third parties without your explicit consent

Data Retention

  • Interview recordings, transcripts, and analysis are retained for 2 years from the date of creation, unless you choose to delete them earlier
  • You may delete your data at any time through your account settings or by contacting us at privacy@intervia.ai
  • After 2 years, your data will be securely deleted or anonymized for research and service improvement

Your Rights

Depending on your location (GDPR, CCPA, etc.), you may have the right to:

  • Access, correct, or delete your data
  • Download a copy of your data (data portability)
  • Object to or restrict certain processing
  • Withdraw consent for optional features (e.g., marketing emails)

To exercise these rights, contact us at:

  • privacy@intervia.ai

Security Measures

We take appropriate technical and organizational measures to safeguard your data:

  • End-to-end encryption for audio, video, and transcripts in transit
  • Encrypted storage and access controls
  • Regular security testing and monitoring

Cookies & Tracking

We use cookies and similar technologies to:

  • Authenticate users and maintain sessions
  • Analyze site traffic and performance
  • Improve user experience

Cookie Control

  • You can control cookies through your browser settings

Children's Privacy

  • Intervia is not intended for individuals under the age of 16
  • We do not knowingly collect personal data from children

International Data Transfers

  • If you access Intervia from outside [your company's home country], your data may be processed in other jurisdictions
  • We ensure such transfers comply with applicable laws (e.g., EU Standard Contractual Clauses)

Policy Updates

  • We may update this Privacy Policy from time to time
  • Updates will be posted on this page with the "Last Updated" date
  • If significant changes occur, we will notify you via email or platform notice

Contact Us

For questions, concerns, or to exercise your rights:

Intervia Privacy Team

Email: privacy@intervia.ai

Website: https://intervia.ai

We will respond to your inquiry within 30 days of receipt.